This document is an electronic record in terms of Information Technology Act, 2000 ( IT act) and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the IT act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of concerned website.

Welcome to the www.snackexperts.com website (the "Site”). The site is operated by M/s Chloroplast Foods inc having address as shown at the end of the page. Both www.snackexperts.com and Chloroplast foods Inc are referred to as , also referred to as we, us in this document. This site provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any of our services (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the snackexperts website and shall not transact on or use the website. But if a minor wishes to use the service, they can do so under the guidance of their parent/guardian. We reserves the right to terminate your membership and / or refuse to provide you with the services if you do not abide by the above condition.

Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of availing the services sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under Indian or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

Content provided on this site is solely for informational purposes. It is your sole responsibility to consult a licensed physician regarding the consumption of the snack items made available through our service. Submissions or opinions expressed on this Site are that of the individual expressing such Submission or opinion and may not reflect our opinions. We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and we have no obligation to investigate the authorization or source of any such access or use of the Site. you will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

In no event shall we including our shareholders, directors, officers, employees or agents, and the Company’s affiliates and parent company(ies), and their respective shareholders, directors, officers, employees and agents be liable (jointly or severally), to you or any third party for any special, incidental, exemplary, punitive, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. Access to, and use of, the Site and Services are at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data resulting therefrom.

If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law. Our maximum liability to you, arising out of or in connection directly or indirectly with your use of the Site, Site content or our Services shall not exceed in aggregate the total amount paid by you to us in respect of the Services in the month preceding any such claim. The existence of more than one claim will not enlarge this limit. You agree that our agents will have no liability of any kind arising from or relating to this agreement.

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

International Access

This Site may be accessed from countries other than India. Any such references do not imply that such products will be made available outside India. If you access and use this Site outside India; you are responsible for complying with your local laws and regulations. At present www.snackexperts.com caters only to Indian market.

Typographical/ Inadvertant Errors

In the event a product/ snack item is listed with incorrect information due to typographical error or Inadvertent errors in the photographs , description etc, we shall have the right to correct the same during any point without notice. We will not be liable for the losses caused to the customers because of the errors. But snackexperts will ensure that to the extent possible, correct information is provided.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

This site is created and controlled by us in Chennai, Tamil Nadu India. As such, the laws of the State of Tamil Nadu will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.

Copyright/ Trademark Information

Copyright © 2015, Chloroplast Foods Pvt Ltd. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

We have a generous replacement policy and if there is a reasonable issue with the quality or the taste of an item(s), we will provide you with the replacement snacks in your next subscription box. The reasonableness of the same will be determined by our customer service representative during the resolution of the complaint of the customer.

If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items.But we will coordinate with the customer / shipping partner to complete the delivery.

Please note that cancellations have to be made within 5 days before your box is due for delivery (Eg: If the box is due on 7th of a month, the changes should be effected by or before 6.00 PM on 1st of that month). For canceling your order, you will have use My account page. In ‘your boxes’, select ‘other options’ then ‘cancel the delivery’. Make sure you click through any subsequent options until you see confirmation of your cancellation on the screen. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Snackexperts has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Snackexperts and accept snackexperts decision regarding the cancellation.

Should you have any questions, concerns or suggestions, you may contact Snackexperts.com by e-mail at support@snackexperts.com or at the following address:

Chloroplast Foods Inc,

C/o Chloroplast Foods Pvt Ltd.
No 160/R48, 56th Street,
TVS colony
Anna Nagar west extn.
Chennai-600101.
Contact - 044 – 42845260

fssai logo Lic No - 12416023000862        © 2017 Chloroplast Foods Private Limited.